At Azure Spa in Powai, we are committed to protecting the information you share with us and maintaining safe handling practices for customer data. This policy explains what information we collect, how we use it, and the steps we take to keep it secure.
 

Information We Collect:
 

1. Personal Information: When you use our services or contact us, we may collect details such as your name, email address, phone number, postal address, and payment information.
    

2. Cookies: Our website may use cookies to support site performance, understand visitor preferences, and improve website functionality. You can disable cookies through your browser settings, though some website features may not work properly.
    

How We Use Your Information:
 

1. Service Communication: We use your information to confirm bookings, respond to enquiries, provide appointment-related updates, and share relevant service details.
    

2. Website and Service Improvement: We may review collected information to understand visitor trends, improve our website, and maintain better service standards.
    

3. Marketing Updates: With your consent, we may send emails or updates about our services. You can opt out at any time by following the unsubscribe instructions in the email.
    

Information Sharing and Disclosure:
 

1. Third-Party Service Providers: We do not sell, rent, or misuse customer information in any form. Booking details are used only for appointment confirmation and service-related communication.
    

2. Legal Compliance: We may disclose information only when required by law or in response to valid requests from authorised public authorities.
    

Data Security:
 

We take reasonable precautions to protect your information from unauthorised access, disclosure, alteration, or loss. However, no internet-based transmission method is completely risk-free, so absolute security cannot be assured.
 

Your Privacy Choices:
 

You may request to review, update, or delete the information we hold about you. You may also choose not to share certain details, though this may limit access to some website features or service-related support.
 

Children’s Privacy:
 

Our services are intended for individuals aged 18 and above. We do not knowingly collect information from minors. If a parent or guardian believes a minor has shared information with us, they may contact us and we will take suitable action.
 

Policy Updates:
 

We may update this policy from time to time. Any changes will be posted on this page with the revised date. Visitors are encouraged to review this page periodically for updates.
 

Contact Us:
 

For questions about this policy or how your data is handled, please contact Azure Spa in Powai.
 

Thank you for choosing Azure Spa Powai. We value the trust you place in us.